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Neuro-linguistic programming (NLP) is an approach to communication, personal development, and psychotherapy created by Richard Bandler and John Grinder in California, United States in the 1970s. NLP’s creators claim there is a connection between neurological processes (neuro-), language (linguistic) and behavioral patterns learned through experience (programming), and that these can be changed to achieve specific goals in life. Bandler and Grinder also claim that NLP methodology can “model” the skills of exceptional people, allowing anyone to acquire those skills. They claim as well that, often in a single session, NLP can treat problems such as phobias, depression, tic disorders, psychosomatic illnesses, near-sightedness, allergy, common cold, and learning disorders.
NLP has since been overwhelmingly discredited scientifically, but continues to be marketed by some hypnotherapists and by some companies that organize seminars and workshops on management training for businesses. There is no scientific evidence supporting the claims made by NLP advocates and it has been discredited as a pseudoscience by experts. Scientific reviews state that NLP is based on outdated metaphors of how the brain works that are inconsistent with current neurological theory and contain numerous factual errors. Reviews also found that all of the supportive research on NLP contained significant methodological flaws and that there were three times as many studies of a much higher quality that failed to reproduce the “extraordinary claims” made by Bandler, Grinder, and other NLP practitioners. Even so, NLP has been adopted by some hypnotherapists and also by companies that run seminars marketed as leadership training to businesses and government agencies.
Main components and core concepts
NLP can be understood in terms of three broad components and the central concepts pertaining to those:
- Subjectivity. According to Bandler and Grinder:
- We experience the world subjectively thus we create subjective representations of our experience. These subjective representations of experience are constituted in terms of five senses and language. That is to say our subjective conscious experience is in terms of the traditional senses of vision, audition, tactition, olfaction and gustation such that when we—for example—rehearse an activity “in our heads”, recall an event or anticipate the future we will “see” images, “hear” sounds, “taste” flavours, “feel” tactile sensations, “smell” odours and think in some (natural) language. Furthermore it is claimed that these subjective representations of experience have a discernible structure, a pattern. It is in this sense that NLP is sometimes defined as the study of the structure of subjective experience.
- Behavior can be described and understood in terms of these sense-based subjective representations. Behavior is broadly conceived to include verbal and non-verbal communication, incompetent, maladaptive or “pathological” behavior as well as effective or skillful behavior.
- Behavior (in self and others) can be modified by manipulating these sense-based subjective representations.
- Consciousness. NLP is predicated on the notion that consciousness is bifurcated into a conscious component and a unconscious component. Those subjective representations that occur outside of an individual’s awareness comprise what is referred to as the “unconscious mind”.
- Learning. NLP utilizes an imitative method of learning—termed modeling—that is claimed to be able to codify and reproduce an exemplar’s expertise in any domain of activity. An important part of the codification process is a description of the sequence of the sensory/linguistic representations of the subjective experience of the exemplar during execution of the expertise.
Techniques or set of practices
According to one study by Steinbach, a classic interaction in NLP can be understood in terms of several major stages including establishing rapport, gleaning information about a problem mental state and desired goals, using specific tools and techniques to make interventions, and integrating proposed changes into the client’s life. The entire process is guided by the non-verbal responses of the client. The first is the act of establishing and maintaining rapport between the practitioner and the client which is achieved through pacing and leading the verbal (e.g., sensory predicates and keywords) and non-verbal behavior (e.g., matching and mirroring non-verbal behavior, or responding to eye movements) of the client.
Once rapport is established, the practitioner may gather information (e.g., using the Meta-Model questions) about the client’s present state as well as help the client define a desired state or goal for the interaction. The practitioner pays particular attention to the verbal and non-verbal responses as the client defines the present state and desired state and any “resources” that may be required to bridge the gap. The client is typically encouraged to consider the consequences of the desired outcome, and how they may affect his or her personal or professional life and relationships, taking into account any positive intentions of any problems that may arise (i.e. ecological check). Fourth, the practitioner assists the client in achieving the desired outcomes by using certain tools and techniques to change internal representations and responses to stimuli in the world. Finally, the changes are “future paced” by helping the client to mentally rehearse and integrate the changes into his or her life. For example, the client may be asked to “step into the future” and represent (mentally see, hear and feel) what it is like having already achieved the outcome.
According to Stollznow (2010), “NLP also involves fringe discourse analysis and “practical” guidelines for “improved” communication. For example, one text asserts “when you adopt the “but” word, people will remember what you said afterwards. With the “and” word, people remember what you said before and after.”
NLP has been promoted with claims it can be used to treat a variety of diseases including Parkinson’s disease, HIV/AIDS and cancer. Such claims have no supporting medical evidence. People who use NLP as a form of treatment risk serious adverse health consequences as it can delay the provision of effective medical care.
Early books about NLP had a psychotherapeutic focus given that the early models were psychotherapists. As an approach to psychotherapy, NLP shares similar core assumptions and foundations in common with some contemporary brief and systemic practices, such as solution focused brief therapy. NLP has also been acknowledged as having influenced these practices with its reframing techniques which seeks to achieve behavior change by shifting its context or meaning, for example, by finding the positive connotation of a thought or behavior.
The two main therapeutic uses of NLP are: (1) as an adjunct by therapists practicing in other therapeutic disciplines; (2) as a specific therapy called Neurolinguistic Psychotherapy which is recognized by the United Kingdom Council for Psychotherapy with accreditation governed at first by the Association for Neuro Linguistic Programming and more recently by its daughter organization the Neuro Linguistic Psychotherapy and Counselling Association. Neither Neuro-Linguistic Programming nor Neuro-Linguistic Psychotherapy are NICE-approved.
According to Stollznow (2010) “Bandler and Grinder’s infamous Frogs into Princes and their other books boast that NLP is a cure-all that treats a broad range of physical and mental conditions and learning difficulties, including epilepsy, myopia and dyslexia. With its promises to cure schizophrenia, depression and Post Traumatic Stress Disorder, and its dismissal of psychiatric illnesses as psychosomatic, NLP shares similarities with Scientology and the Citizens Commission on Human Rights (CCHR).” A systematic review of experimental studies by Sturt et al (2012) concluded that “there is little evidence that NLP interventions improve health-related outcomes.” In his review of NLP, Stephen Briers writes, “NLP is not really a cohesive therapy but a ragbag of different techniques without a particularly clear theoretical basis…[and its] evidence base is virtually non-existent.” Eisner writes, “NLP appears to be a superficial and gimmicky approach to dealing with mental health problems. Unfortunately, NLP appears to be the first in a long line of mass marketing seminars that purport to virtually cure any mental disorder…it appears that NLP has no empirical or scientific support as to the underlying tenets of its theory or clinical effectiveness. What remains is a mass-marketed serving of psychopablum.”
André Muller Weitzenhoffer—a friend and peer of Milton Erickson—wrote, “Has NLP really abstracted and explicated the essence of successful therapy and provided everyone with the means to be another Whittaker, Virginia Satir, or Erickson?…[NLP’s] failure to do this is evident because today there is no multitude of their equals, not even another Whittaker, Virginia Satir, or Erickson. Ten years should have been sufficient time for this to happen. In this light, I cannot take NLP seriously…[NLP’s] contributions to our understanding and use of Ericksonian techniques are equally dubious. Patterns I and II are poorly written works that were an overambitious, pretentious effort to reduce hypnotism to a magic of words.”
Clinical psychologist Stephen Briers questions the value of the NLP maxim—a presupposition in NLP jargon—”there is no failure, only feedback”. Briers argues that the denial of the existence of failure diminishes its instructive value. He offers Walt Disney, Isaac Newton and J.K. Rowling as three examples of unambiguous acknowledged personal failure that served as an impetus to great success. According to Briers, it was “the crash-and-burn type of failure, not the sanitised NLP Failure Lite, i.e. the failure-that-isn’t really-failure sort of failure” that propelled these individuals to success. Briers contends that adherence to the maxim leads to self-deprecation. According to Briers, personal endeavour is a product of invested values and aspirations and the dismissal of personally significant failure as mere feedback effectively denigrates what one values. Briers writes, “Sometimes we need to accept and mourn the death of our dreams, not just casually dismiss them as inconsequential. NLP’s reframe casts us into the role of a widower avoiding the pain of grief by leap-frogging into a rebound relationship with a younger woman, never pausing to say a proper goodbye to his dead wife.” Briers also contends that the NLP maxim is narcissistic, self-centered and divorced from notions of moral responsibility.
Although the original core techniques of NLP were therapeutic in orientation their genericity enabled them to be applied to other fields. These applications include persuasion, sales, negotiation,management training, sports, teaching, coaching, team building, and public speaking.